Jow

Accessibility Statement

At Jow, we believe planning meals and shopping for groceries online should be simple and accessible to everyone. We are committed to ensuring that our digital services are inclusive and usable by people of all abilities.

Accessibility is an ongoing priority in our product development process.

Our Commitment

We strive to align our website and mobile applications with recognized accessibility standards, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1 – Level AA
  • The principles of the Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act (where applicable)

Our goal is to provide an inclusive digital experience across:

Conformance Status

Jow’s website and mobile applications are currently partially conformant with WCAG 2.1 Level AA.

This means that while many areas meet accessibility standards, some content and features may not yet fully conform.

Accessibility Efforts

We have implemented several accessibility best practices, including:

  • Full keyboard navigation support on web
  • Compatibility with screen readers (including VoiceOver and TalkBack)
  • Semantic page structure
  • Scalable text and zoom support
  • Accessible navigation through core user journeys (recipe selection, cart management, checkout process)

Accessibility testing includes:

  • Manual keyboard testing
  • Screen reader testing
  • Contrast verification
  • Internal review of React and React Native components

We are planning an independent third-party accessibility audit to further evaluate and improve our compliance.

Areas for Improvement

We are actively working to improve:

  • Color contrast on certain interface elements
  • Dynamic content announcements (ARIA live regions)
  • Accessible labeling of interactive icons
  • Error messaging and feedback in forms
  • Consistency across shared design system components

Ongoing Improvement

Accessibility is integrated into our development lifecycle.

Our roadmap includes:

  • A third-party accessibility audit
  • Prioritized remediation of identified issues
  • Continued integration of accessibility best practices into our design system
  • Ongoing awareness and training within our product and engineering teams

Feedback & Contact

If you experience difficulty accessing any part of our website or mobile applications, please contact us:

accessibility@jow.com

We will make reasonable efforts to respond promptly and provide an accessible alternative where possible.

Statement Date

This Accessibility Statement was last updated on February 19, 2026.

It will be reviewed and updated following our upcoming third-party audit.