Need help?

⏰ How do I save a recipe and find it later?

It’s 8:15 am and you see a cocktail recipe on the Jow app. You lie in bed and think to yourself β€œwow, I want this, but not right now.”

Easily find this recipe later by β€œFavoriting” it! Just tap the red heart icon and the recipe will be saved.

You can find all of your Favorited recipes in a couple places: the Time to cook tab, as well as in the shopping cart tab when you replace a recipe in your menu. Swap out a recipe with a tried-and-true favorite by clicking β€œReplace” by the recipe you want to replace, and the My Favorites category will appear for you to choose a replacement.

πŸ–¨οΈ Can I print out Jow recipes?

Yes, you can on our website: www.jow.com

To print your recipe, select the recipe you’d like to print from the β€œWhat’s cooking?” page and then find the β€œPrint” button in the box above the list of ingredients.

There isn’t currently a way to print directly from the Jow app, but we are working on solutions for this!

🍰 How do I find more Jow recipes?

In your Jow-created menu, you can either replace a recipe you aren’t feeling, or at the bottom, select β€œAdd a meal +”

This will take you to our Jow Cookbook, essentially a catalog of all of our recipes that are currently available. You can search in the search bar by dish name (like chocolate chip cookies) or by ingredient (chocolate). You can also browse helpful categories like New, Veggie, and more!

πŸ‘€ Can anyone see the personal recipes I add?

Nope! Your recipes are private by default and can only be seen by you.

However, you can share your recipes with anyone you'd like and they will be able to see them!

Once you do this, your recipe will be visible to them, as well as anyone they share it with in the future.

πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ How do I share my personal recipe?

Sharing your personal recipe is easy :-)

The personal recipes that you add to Jow are completely private and can only be seen by you... unless you share them! Sharing the link to your recipe allows your friends and family to favorite your recipe and even order it through the Jow app.

To easily find your recipe, tell your friends & family to add your recipe to their favorites when you share it with them.

To share your recipe:

  • Your recipe must be complete: all areas of the recipe must be completed including an uploaded photo, instructions, servings, ingredients, etc.

  • To share, go to the recipe page and share via the "Share" button under the recipe title!

  • Select how you'd like to share your recipe!

  • Tell your friends and family members to favorite the recipe to save it!

  • That's it :-)

πŸ”Ž Where can I find my personal recipe after ordering it from Jow?

There are a few ways to find your recipe! After you order your personal recipe through Jow, you can find your recipe in the section "Time to cook" (this is the second icon on the bottom of the screen in the mobile app).

You'll find the personal recipes you have ordered here, as well as any Jow recipes! Let's get cookin' πŸ₯“

🌽 What do I do if an ingredient in my recipe doesn't exist in the Jow app? :-(

No worries! If an ingredient needed for your personal recipe doesn't come up in the Jow search bar, you can manually add this ingredient and we will do the rest of the work for you πŸ’ͺ

Our Food Team has set up an alert and will see when there are "new" ingredients added to the app. You add it on your end - we'll make it official on ours ;-)

πŸ›’ How do I order my personal recipes?

You can order your own recipe just like any Jow recipe! Here's how:

When selecting recipes from our catalog, once you upload a personal recipe you'll see a new section appear called "My recipes". You will find all of your uploaded recipes there and you can then add your personal recipe to your menu!

Jow will automagically add all of the necessary ingredients (in the quantities-needed) to your cart. Just like any Jow recipe, if you already have an ingredient at home, you can delete it from your cart before checking out.

We're pretttttttyyyyyy excited about it πŸ‘

πŸ³πŸ‘§ How do I create a recipe?

You can upload your own recipes by going to your Jow profile and clicking on "My personal recipes"

All you have to do is fill in the required information like: recipe title, ingredients, instructions, photo, measurement, etc. :-)

Voila!

You haven't found the answer to your questions?

Contact us by email
Contact us by chat

Just do eat!

About us

Behind the "Cuisine"

Legal information


2017-2023 ©