Need help?

🥘 Where do I find the recipes from my order(s)?

You can find your recipes in the Time to cook section in the app. Simply tap the second tab on the bottom menu shaped like an adorable tiny slow cooker.

From the website, simply click What's cooking in the top left of the page and you’ll be able to see all the recipes that you have ordered over time!

✅ Where is my order confirmation?

When checking out in the Jow app, you will receive two confirmation emails; one from Jow & one from your Grocery store. When checking out directly from your grocer, you will receive one.

If you did not receive this email confirmation, verify with their customer service, or look through your most recent order history to ensure that your order went through successfully. Please reach out to the customer service of your grocer or us at support@jow.com for any questions or concerns.

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